Shipping policy

Shipping Policy

Thank you for shopping with Calibrate Co.

We are committed to ensuring your order reaches you as smoothly and efficiently as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information where available.

Shipping Time

Estimated shipping times may vary depending on your location and product availability.

Singapore

Estimated delivery time:

  • 5–12 business days

International Orders

Estimated delivery time:

  • 7–20 business days

Please note that shipping times may occasionally be affected by customs processing, carrier delays, public holidays or high order volumes.

Shipping Fees

  • Orders above S$19.90 qualify for free shipping.

  • Orders below S$19.90 will incur a flat shipping fee of S$5.

Shipping fees are calculated and displayed at checkout where applicable.

Tracking Information

Tracking information will be provided where available once your order has been dispatched. Please allow a few business days for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping details are entered correctly at checkout. Calibrate Co. is not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Parcels

If your order has not arrived within the estimated delivery window, please contact us and we will do our best to assist in resolving the issue.

Contact

For shipping-related enquiries, please contact us at:
calibratemobility@gmail.com

Thank you for choosing Calibrate Co.

Restore. Recover. Recalibrate.